The Immigration Service' processing of personal data

As part of the exercising of the Danish Immigration Service’s authority we process personal data. We process the data in compliance with the General Data Protection Regulation (GDPR) and with the Data Protection Act.

On this page you can read more about the purposes and legitimate reasons as to why we process personal data.

In the following sections you can read more about the different purposes and types of processing. You can also read about the legal basis of our processing, what categories of personal data we process, if we share the data with third parties, and how long we save your personal data.

Furthermore you can read about your rights as a data subject i.e. the right of access to the personal data we process about you, and how to contact us or our data protection officer.

We process your personal data for a number of different purposes. You can read more about the processing by following the links below.

The Immigration Service' processing of data concerning:

Residence in Denmark

Read more about the Immigration Service processing of personal data concerning residence in Denmark

Processing of complaints

Read more about the Immigration Service processing of personal data concerning processing of complaints.

Public access etc.

Read more about the Immigration Service processing of personal data concerning enquiries about public access to documents, access to data, the rights of data subjects, requests for access, etc.

Enquiries from citizens

Read more about the Immigration Service processing of personal data concerning enquiries from citizens.

Parliamentary control

Read more about the Immigration Service processing of personal data concerning parliamentary control.

Drafting legislation

Read more about the Immigration Service processing of personal data concerning drafting legislation.

Networks

Read more about the Immigration Service processing of personal data concerning networks.

Video surveillance

Read more about the Immigration Service processing of personal data concerning video surveillance

Telephone conversations

Read more about the Immigration Service processing of personal data concerning telephone conversations

Newsletters

Read more about the Immigration Service processing of personal data concerning newsletters.

Your rights

According to the GDPR you have the right to:

Get access to the Danish Immigration Service’s processing of your personal data
Object to the Danish Immigration Service’s processing of your personal data
Have your personal data rectified, erased or to block data that is incorrect or misleading
Receive a file on the personal data that we process about you

If you want to exercise your rights as a data subject, you have to contact the data controller meaning the Danish Immigration Service.

To answer your inquiries we will need to be able to identify you. Either by you providing the case number, your address or your CPR number, if you have one. We urge that you contact us via a secure connection – for instance by using our contact form or e-Boks.

Contact the Immigration Service

e-Boks: 'Udlændingestyrelsen' (requires NemID)
E-mail: Write an e-mail to us via the contact form
Telephone: + 45 35 36 66 00
Letter: Danish Immigration Service, Farimagsvej 51A, DK-4700 Næstved

The Danish Immigration Service’s data protection officer (DPO)

The Danish Immigration Service has a data protection officer to advise the Danish Immigration Service on the requirements for processing personal data. If you have questions regarding the processing of personal data, you can contact our data protection officer. Our data protection officer can be contacted via:

e-Boks: Udlændingestyrelsen, pick the sub-category Databeskyttelsesrådgiver or write a direct message in e-Boks (requires NemID)
E-mail: Write an e-mail to us via the contact form and pick ‘Data protection (contact DPO)’
Telephone: + 45 35 36 66 00
Letter: Danish Immigration Service, att. data protection officer, Farimagsvej 51A, DK-4700 Næstved

Complaint with the Danish Data Protection Authority

You have the right to submit a complaint with the Danish Data Protection Authority, if you are not satisfied with the way we process your personal data.